Configuring product costs
The Product Costs configurator is where you record what each sale actually costs you, so ProTally can calculate accurate profit.
Opening the configurator
- In your Stripe Dashboard, go to Settings and open ProTally.
- Select the Product Costs tab.
You'll see a searchable, paginated list of your products. Each row shows the product's pricing summary, its cost summary, and a status badge:
| Badge | Meaning |
|---|---|
| Configured | Every price on the product has a cost set. |
| Partial | Some prices have costs, others don't. |
| Not Configured | No costs set for this product yet. |
The list also shows when your product data was last synced. You can search by name or description and choose how many products to show per page.
Setting a cost for a price
- Select a product from the list to open its Price & Costs screen. This lists every price on the product, with its current pricing, current cost, and a "Not configured" flag where no cost is set.
- Open the ⋯ menu next to a price and choose Add new cost.
- In the Add Cost form, enter the cost. What you see depends on the price's billing scheme:
- Per-unit price → a single Unit Cost field. Enter the cost per unit in the price's currency.
- Tiered price → a table of tiers to cost individually. See Tiered costs.
- Set a Start Date — the date this cost takes effect. It defaults to today.
- Click Save Cost.
ProTally confirms with a success message and the new cost immediately appears as the price's active cost.
The menu's other actions
The ⋯ menu on each price also lets you Copy price ID (handy for support or reconciliation) and open Cost history to review or edit past costs.
Editing a cost
To change an existing cost, open the price's Cost history and select the entry you want to edit. Update the values or start date and click Update Cost.
In most cases, rather than overwriting an old cost you'll want to add a new cost with a later start date — that preserves the history so past sales stay correctly costed.
Validation
ProTally checks your input before saving:
- A per-unit cost must be a positive amount.
- A tiered cost needs at least one tier with a per-unit or flat value.
- A start date is required.
If anything's missing you'll get an inline message explaining what to fix.
Where to go next
- Tiered costs — cost graduated and volume pricing accurately.
- Cost history — manage how costs change over time.